NANA Regional Corporation Senior Telecommunications Support Technician in Kwajalein, Marshall Islands

Senior Telecommunications Support Technician


Truestone delivers complex systems and networks services that facilitate military and federal civilian agency operations. Our teams have worked on every U.S. Navy carrier and thousands of Coast Guard ships, developed systems to counter the threat of improved explosive devices, and provided Enterprise IT lifecycle support for thousands of users at dozens of locations – all to safeguard and enhance critical missions that protect Americans, our allies, and our way of life.

Truestone is looking for a Senior Telecommunications Support Technician to support their project on USAG-KA (Kwajalein) in the Marshall Islands. Under general supervision the candidate will completes site surveys to obtain data on equipment required for the project. Interpret as-built drawings, administrative documentation and equipment data. Supervise installation of telephone systems and any additional telephone installation crew. Develops test procedure and conducts certification testing as outlined and closes out installation after equipment has been placed in service, tested and certified. Supervises all moves, add and changes to telephone system with recommendations of upgrades for future use.


Minimum Qualifications:

  • Input Government telephone service requests into the e911 telephone company (telco) database and support reconciliation of Public Safety Answering Point (PSAP) errors and military numbers provided e911 service. The Contractor shall input service requests within 1 business day.

  • Provide 911/e911 system support. The Contractor shall perform regular maintenance and updates of subscriber data in the Telephone Management System (TMS) or TMS-like systems used to update 911/e911 systems necessary to operate a 911/e911 Emergency Support Center. The Contractor shall provide resolution within 1 business day.

  • Provide Mass Warning and Notification (MWNS) Network Alerting System emergency service support. The Contractor shall distribute and maintain a Network Alerting System structure that will support efficient communication directly between end users and the affected population, as determined by installation Emergency Operations Center. The Contractor shall provide resolution within 1 business day.

Minimum Experience:

5 plus years experience in repairing and installing telephone systems.

Must possess ability to perform site surveys and report findings.

Must have experience working from design plans and specifications and possess the ability maintain schedule for completion of project.

Minimum Education: High School Graduate.

Telephone technician must have manufacturer certified telephone PABX switch installer credentials

Minimum Security Clearance : SECRET

CERTIFICATION: Candidate Must have manufacture certified telephone PABX switch Installer Credentials

Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

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We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Job: Information Technology

Primary Location: Marshall Islands-Kwajalein

Shift: Day Job

Req ID: TRU00947